Buying a Truck

1. How do I browse and filter your truck inventory?

Visit our Inventory page to browse all available trucks. You can filter by make, model, year, price range, mileage, and body type. Our inventory syncs in real-time from our dealer management system, so what you see online is what's available on the lot right now.

2. What comes with every truck purchase?

Every vehicle from Kisel Auto Group includes a free Carfax vehicle history report, a multi-point inspection by our certified technicians, and our commitment to transparency. There are no hidden fees or dealer games — the price you see is the price you pay.

3. Do you offer test drives?

Absolutely. We encourage you to test drive any vehicle you're interested in. Contact us by phone at 828-808-7105, email, or fill out our inquiry form to schedule a test drive at your convenience.

Financing

1. What credit score do I need for financing?

We work with third-party lenders who serve all credit types — from excellent to challenged credit. There is no minimum credit score requirement. Apply through our financing partner or contact us to discuss your options. We are committed to finding a solution that works for you.

2. Do you require a down payment?

Down payment requirements vary by lender and your credit profile. Some financing options are available with low or even zero down payment. Our team will help you understand all available options and find the best fit for your budget.

3. How long does financing approval take?

Most applications receive a decision within minutes. You can apply online through our Financing page or in person when you visit. Pre-approval gives you a clear budget before you start shopping.

Vehicle Condition

1. Are all vehicles inspected before sale?

Yes. Every vehicle at Kisel Auto Group undergoes a rigorous multi-point inspection by our certified technicians. We condition approximately 50 vehicles per month through Kisel Automotive LLC, our parent company. No truck hits the lot without passing our quality standards.

2. Do you provide vehicle history reports?

Absolutely. Every vehicle comes with a free Carfax report so you can see the full history — accidents, number of owners, service records, and more. We believe in complete transparency so you can buy with confidence.

3. What if I find an issue after purchase?

We stand behind every truck we sell. If you experience any issue after your purchase, contact us immediately. Our reputation is built on customer satisfaction, and we will work with you to make things right.

Warranty & After-Sale

1. Do you offer any warranty on used trucks?

Warranty options vary by vehicle. Many of our trucks may still be covered under factory warranty. We also offer extended warranty options through third-party providers. Ask our team about warranty availability for any vehicle you're interested in.

2. What is your return or exchange policy?

We want you to be completely satisfied with your purchase. If you have concerns after buying, contact us right away. We review situations on a case-by-case basis because your trust and satisfaction are our top priority.

3. Do you accept trade-ins?

Yes, we welcome trade-ins. Bring your current vehicle and we will offer fair market value toward your next truck. It's a great way to reduce your purchase price and simplify the buying process.